, Here at Sinch we know what it’s like to start small. Back in 2008, our story began with six guys sitting in the window of a little travel shop in Stockholm. , Small and medium-sized businesses have a massive impact on the lives of millions of people around the world – and they have specific needs. One size does not fit all. That’s why we’re so excited today to announce that Sinch will be acquiring MessageMedia , a leader in mobile messaging solutions for small and medium-sized businesses (SMBs). Together, we will help SMBs across the globe to wow their…, A big warm welcome to the team at MessageMedia - #WeAreSinch!
Type: Blog Article
Research commissioned by Sinch shows telco customers want to use mobile messaging in new and more engaging ways — from making a service call inside the messaging stream to receiving personalized videos with unique offers. Now it’s up to telecoms to deliver on this need. Here we’ll sum up the research and the key takeaways for industry leaders. The Sinch study, which surveyed 2,890 consumers…, Most consumers want personalized messages from companies, but millennials and Gen Z prefer it by a wide margin., For telecom customers, this means delivering personalized experiences through mobile messaging, such as: Letting customers not only reach customer support from the chat stream but also make purchases there Delivering personalized videos to customers via messaging. For example, sending a video that shows unique upgrade offers for a single customer as they approach contract renewal (e.g., “John, we…, In India, Brazil, and Singapore, enthusiasm for personalized video is extremely high., Whether delivering a personalized video or a unique offer, the goal is to ensure every interaction and touchpoint makes sense for a single customer based on their individual profile. But it doesn’t stop there. Companies must constantly seek to learn more about, and improve their understanding of each customer. “The evolution we as marketers need to take is to stop talking at our customers and…, While consumers see high value in mobile messaging with brands, adoption remains low in comparison., These are opportunities where telecoms can deepen relationships with customers through conversation and improve customer satisfaction — and best of all, they are all applications that are available today for telecoms ready to invest in conversational messaging . Want even more information about how telcos are engaging customers through mobile messaging? Download Sinch’s latest industry report:…
Type: Blog Article
, Did you know WhatsApp is the most-used mobile messaging app in the world ? Users across the globe use WhatsApp to send over 100 billion messages each day., Just take a look at the stats: India alone has more than 390 million WhatsApp users. The app is installed on 99% of all the smartphones in Brazil. About 50% of American users use the app on a daily basis. There’s only one conclusion to make: no matter where your customers are, WhatsApp is the perfect channel to start building closer relationships with them. What’s that, you say? You’re already…, How to build a successful WhatsApp campaign with Sinch, So how do you get started? The easiest way is of course to get some help! Partner with an expert. Someone who has the know-how and experience to make your campaigns fly. Like Sinch. Yeah, we're tooting our own horn. But for good reason – hear us out! Sinch is an official WhatsApp solutions partner, and has been for years. We know how to build top-notch campaigns and strategies perfectly suited…, Want to be one of the first companies using in-channel ads on WhatsApp? Talk to our experts ., , We’re looking forward to hearing from you!,
Type: Blog Article
Great things come to those who work for them! We are so honored to announce that Sinch has again been ranked as a tier one SMS vendor in the 2021 A2P SMS vendor benchmarking report, conducted by Roaming Consulting Company (ROCCO) Research. The report ranks the industry’s leading A2P SMS messaging vendors, based on scores and feedback from over 305 mobile network operators (MNOs) in 188…
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