Resources Our latest research, reports, white papers, and guides are all here for you to enjoy. Get fast access - we'll send them straight to your inbox! Sort by: Resource Type FormatE-bookExcerptGuideReportVideoWhite paper Products Product10DLCAxiomCredenceCustomer Communication ManagementDirect Routing for Microsoft TeamsEmail on acidEmergency ServicesFax APIFaxingInboxReadyKakaoTalkLINEMailhubMessage MediaMicrosoft Teams Operator ConnectNext Generation 911Operator ProductsPSTN ConnectSinch ChatSinch EngageSinch PushUnified CommunicationsVoice CallingVoice IP ExchangeWeChatSMS for OperatorsPersonalizationPolicy & ChargingPrivate Label Cloud CommunicationsRCSRCS as a ServiceReal Time CommunicationReal Time CommunicationRich SMSShort CodesSignaling FirewallSinch for MarketingSMSSMS FirewallSMS SelectNumbersSMS TransformationSMS VerificationSMSFSS7STIR/SHAKENTelegramToll-Free NumbersTwo-factor authenticationVerificationViberVoice APIVoice VerificationOmnichannel5GA2P MessagingA2P MonetizationAIApple Business MessagingChatbotsChatlayer.aiCommunication APIsContactContact ProConversation APIConversational MessagingCPaaSData VerificationNumber MaskingMailjetMulti-factor authenticationMobility Clients & SDKsMMSMessengerPeopleMessenger API for InstagramMessaging ProxyMailgunFacebook MessengerInstagramIn-App Voice CallingIn-App Video CallingFraud and securityFlash Call VerificationWhatsApp Report Gartner® names Sinch a Magic Quadrant™ Leader for CPaaS Get the report E-book E911: The ultimate guide to compliance Get the e-book Video Sinch Talk: Black Friday and CX learnings with Parfym.se Get the video Excerpt Sinch named a Leader in IDC MarketScape 2023 Get the excerpt Video Sinch Talk: Omnichannel engagement in financial services with Meta Get the video E-book Key questions to ask your next Operator Connect partner Get the e-book Video Sinch Talk: The journey to hyper-personalization in financial services Get the video Guide What to look for when choosing an Operator Connect provider for Microsoft Teams Get the guide Report What's in store? Rethinking CX for retail and e-commerce Get the report E-book Personalization gets real: in real-time! Get the e-book Report Commerce Next CX reports Get the report E-book Level up your personalized finance experiences Get the e-book Report Bank to the Future: Rethinking CX for financial services Get the report Report The operator’s guide to maximizing the value of SMS Get the report Guide The ultimate guide to conversational messaging channels Get the guide Report It's a brave new world: Customer experience in 2022 Get the report Report 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms Get the report Guide How to nail omnichannel engagement with conversational messaging Get the guide Load More