Sinch named a Leader in IDC MarketScape 2023

Looking for a trusted cloud communications partner? The 2023 IDC MarketScape for CPaaS, a report assessing companies in the market, just landed!

Get an excerpt from the report and find out what makes Sinch a Leader.

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IDC MarketScape Worldwide Communications Platform as a Service, 2023

Dive deeper into today's CPaaS market

Download the excerpt of the IDC MarketScape to get insights into today's CPaaS market and understand what makes Sinch a Leader:

• Get an overview of today's CPaaS market

• Discover the IDC MarketScape's in-depth review of Sinch

• Get advice for CPaaS buyers from independent analysts

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the icons.

We are Sinch, the Customer Communications Cloud

Connecting people and business in today’s digital landscape is complicated, and that’s where Sinch comes in to help businesses simplify global customer communications.

Sinch powers meaningful conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses, including many of the world’s largest tech companies, rely on Sinch and its global Super Network — the most secure and reliable network for messaging, voice, and email.

A customer surrounded by different modes of communication


reach – giving you access to every mobile phone on the planet


operator connections to allow you to scale communications globally


of the largest US tech companies are Sinch customers


the number of customer engagements that Sinch enables every year

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All your communications

SMS, rich messaging, voice, email, video — we’ve got all your needs covered, whether you need a single API or want to take the leap to omnichannel.

Global Super Network

Connect with your audience anywhere in the world through the most direct, secure, and reliable tier-1 network for messaging, voice, and email.

Your partner for success

Our customer-obsessed experts actively support you at every step to help you reach your goals, whatever they may be.

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