Harness the power of the Customer Communications Cloud

diagram showing Sinch portfolio

Largest SMS aggregator globally

Alerts, pin codes, appointment reminders, promotions — whatever the situation, we let you send messages your audience will see instantly.

  • 100% reach
  • Instant delivery
  • 98% SMS open rate
  • 90% read within 3 minutes
  • 100% uptime
  • 600+ direct operator connections
  • Quick number registration and positioning
  • Strong anti-fraud capabilities
  • Deep integrations with 80+ cloud services, including HubSpot, Salesforce, Oracle, NetSuite, Shopify, and many more

View our SMS offering

examples of sms being received by customers

Meaningful conversational experiences

Meet customers on their preferred messaging apps and maximize impact with rich media.

  • Rich Communication Services (RCS), WhatsApp, Messenger, Viber, Instagram, Apple Messages, and more — we’ve got them all!
  • Omnichannel capabilities with Conversation API — a single connection to 13 messaging channels
  • Easy migration from simple text to rich content with automatic transcoding

Explore our rich messaging offering

examples of a conversation between a business and their customer

All the voice services you need for seamless communication

Let customers reach you toll-free while collaborating seamlessly with remote colleagues, staying compliant with the latest 911 regulations, and more.

  • Most powerful independent voice network in the U.S. with 43 geo-redundant points of presence
  • 95% direct population coverage in North America
  • 99.999% uptime
  • 140M+ phone numbers powered by our network with a vast inventory available
  • HIPAA compliant voice, SIP trunking, and fax services
  • STIR/SHAKEN protection to reduce illegal robocalls 
  • Microsoft Teams calling and Direct Routing for Teams

Explore our voice offering

example of a voice use case

Powerful, intuitive email solutions

Send, receive, and track emails effortlessly — and skip the spam folder.

  • Best email API solution for developers
  • Comprehensive deliverability suite
  • Deep postmaster relationships
  • 99.99% availability
  • 98% delivery rate vs. 83% industry average

Explore our email offering

example of an email template

Find a verification method to meet all your business needs

Build smooth, secure experiences with user-friendly verification solutions — we’re the only provider to combine four essential methods for SIM-based two-factor authentication (2FA).

  • SMS Verification, Flash Call Verification, Phone Call Verification, Data Verification — we’ve got all your verification needs covered with a single, unified API
  • Sinch has the largest global network for SMS OTP (meaning maximum reach!) and is the only provider to offer robust flash calling at scale
  • Increase security and trust
  • Improve conversion rates and decrease cost of acquisition

Explore our verification offering

example of a verification use case

Turnkey applications for marketing, customer care, and more

Empower your teams and streamline operations with our ready-to-use applications.

  • Gartner-recognized conversational AI platform
  • SAP-endorsed omnichannel contact center
  • Outbound marketing automation and personalization suite

Explore our application offerings

example of an application managing customer communications

Smash all your customer communication goals with a leading CPaaS partner

Curious to see what an independent analyst has to say about Sinch? Get a free copy excerpt from IDC's MarketScape report to get insights into the CPaaS market and find out why IDC has named Sinch a leader in the industry.

Highest security standards

We ensure end-to-end delivery, security, and data protection. We're GDPR and HIPAA compliant, MEF Code of Conduct approved, and certified for ISO27001, ISO9001, PCI DSS, and SOC I & II. Get in touch to learn more about our certifications for specific solutions!

Out-of-the-box integrations to your favorite tools

Microsoft, Hubspot, Salesforce, SAP, Oracle, Adobe, Freshdesk, Hootsuite, and more — we offer out-of-the-box integrations to all the biggest technology providers out there, allowing you to connect your favorite existing tools to our platform in no time, without any disruption to your workflows.

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Enterprise-ready, developer-friendly

Enhance your workflows and build the setup your business needs to spark meaningful connections with customers on their favorite channels. Our developer platform lets you sign up, integrate, and use our services within minutes!

Quick and easy integration

  • Self-service access to all our services and our support community
  • Wide range of APIs and SDKs for SMS, MMS, email, voice, OTT channels, omnichannel conversations, video, chat, verification, and more
  • No contracts needed
  • Various programming languages supported
  • Code snippets
image of a handset showing the message a customer receives as well as the code that achieves it

Dedicated support:

  • Dedicated developer support and account managers
  • Discussion forums
  • Extensive documentation

Reports, logs, and analytics:

  • Powerful analytics, allowing you to dig into your traffic
  • Comprehensive message search

Enterprise scalability:

  • Scalable platform and backend infrastructure
  • Global presence and coverage
  • Professional services available
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of the largest U.S. tech companies are Sinch customers


engagements per year


annual revenue


mobile subscriber reach


operator customers




employees worldwide

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Simplifying the global communications puzzle

Connecting people and businesses in today’s omnichannel world is complicated. We think it should be easy.

Backed by the world’s most powerful tier-1 Super Network and direct connections to all major mobile operators and postmasters, the Customer Communications Cloud lets you integrate, automate, and scale conversations and messages globally on any channel — without the hassle of managing multiple partners or complex infrastructure, regulations, and carrier relations.

illustration of a globe with many connections
image of a TaskRabbit user receiving an SMS
photo of a customer receiving different forms of communication

Get in touch

Over 150,000 customers worldwide rely on Sinch to scale meaningful communications across messaging, voice, and email with unmatched service quality, reliability, and cost-effectiveness. See how far the Customer Communications Cloud can take your business!