How Sinch brings bottom-line business benefits
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Reduce churn
We’ve helped our operator clients save millions of dollars (yes, you read that right) by significantly reducing churn. How? All through the power of personalized bill notifications.
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Cut support costs
Say goodbye to expensive customer support call centers. Chatbot support via messaging can cut those costs significantly – and boost customer satisfaction.
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Easier upsell
Low renewal rates? Sinch can help. Personalized campaigns make it easy to offer customers what they want, when they want it – leading to higher conversion.
![Cricket telco brand use case](png/usecase-telco-320_09a8f.png?itok=oXejk-Ac)
See the benefits
Improve every stage of the customer journey
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Sales
It’s all about the customer experience. From prospects to long-time subscribers, we can help keep your audience happy and engaged – to drive improved business results.
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Customer care
Taking care of customers is a full-time job. Let us step in and take some of the load off with automated, personalized, mobile solutions that show your customers just how much you really care!
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Notifications
Keep in touch with customers at key stages in their journey. From onboarding to first bill advice, FAQs to upgrades, and everything in-between - communication builds relationships that last.
![Cricket campaign message](png/usecase-campaign-telco-rateplanswitch98be.png?itok=-lkXb53Z)
Related products
Start engaging customers and drive business results today!
![illustration girl contact on tablet](/sites/default/files/styles/medium_hq/public/image/2021-07/Illustration_contact_us_girl_tablet_phone_2.png?itok=e2G9WMUw)